Kodif is a low-code CX platform that empowers non-technical teams to build customer experience flows, automate customer support with AI capabilities, and optimize customer service processes.
Key Features:
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Low-Code CX Platform: Enables non-technical teams to build powerful customer experience flows without coding.
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AI-Powered Automation: Leverages GPT-4 and ChatGPT AI capabilities for customer support automation.
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AI Agent Assistant: Provides an AI-powered assistant to support agents in delivering consistent and error-free customer service.
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Guided Workflows: Offers guided workflows to help agents prioritize and resolve customer issues efficiently.
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Self-Service Options: Enables customers to access self-service options for quicker issue resolution.
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Specific Use Cases: Supports specific use cases such as Refund, WISMO, Proactive Outreach, Subscription Management, and Risk & Fraud Prevention.
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Data Security: Implements stringent data security measures, including HIPAA compliance and AICPA SOC certification.
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Case Studies: Provides real-world case studies showcasing successful implementations with various companies.
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Demo and Contact Options: Offers the ability to book a demo and provides contact information for further inquiries.
Use Cases:
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Businesses with non-technical teams seeking to build powerful customer experience flows.
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Customer support teams aiming to automate processes and improve efficiency.
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Organizations looking to reduce onboarding time, handle time, and increase customer satisfaction.
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Companies in need of specific use cases like Refund management, WISMO, Proactive Outreach, Subscription Management, and Risk & Fraud Prevention.
Kodif is an advanced low-code CX platform that harnesses the power of AI to empower non-technical teams in building efficient customer experience flows.
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