Their AI system automatically analyses and replies to customer reviews of your business so you don’t have to. All completely hands-off, once you’ve connected your accounts.

• Actionable Insight: To write a reply, our AI system analyses your customer’s sentiment and theme reviews. Giving you actionable insights to help improve the service your business delivers to your customers.
• Recurring Themes: A dashboard shows you themes that keep recurring in your review data and maps those themes against customer sentiment. You can then see where you are doing a great job and where you should focus your attention.
• Improving Your Business with Review Insights: To write a reply, Their AI system analyses your customer’s sentiment and theme reviews. That gives you actionable insights to help improve the service your business delivers to your customers.